Privacy Policy

Our privacy policy and how we use your data

TradeHub ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your").

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We May Collect

We may collect several types of information to provide and improve our services:

  • Account Information: When you register for a TradeHub account, we collect your name, company name (if applicable), email address, password, and contact information.
  • Profile Information: You may choose to provide additional information to your profile, such as company website, product categories, and areas of expertise.
  • Usage Data: We may collect information about your activity on TradeHub, such as pages viewed, searches performed, and products interacted with.
  • Device Information: We may collect information about the device you use to access TradeHub, such as device type, operating system, IP address, and browser type.
  • Communications: We may collect information from your communications with us, including email inquiries and customer support interactions.

Legal Basis for Processing

We may process your personal data based on the following legal grounds:

  • Contract: To fulfill our contractual obligations to you, such as providing access to the TradeHub platform and facilitating transactions.
  • Legitimate Interests: To operate and improve our platform, prevent fraud, and analyze usage trends.
  • Consent: We may collect certain information with your consent, such as marketing communications.

How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain the TradeHub platform
  • To process your orders and transactions
  • To communicate with you about your account and the platform
  • To personalize your experience on TradeHub
  • To improve our platform and services
  • To send you marketing communications (with your consent)
  • To prevent fraud and maintain a secure platform

Data Sharing and Disclosure

We may share your information with third-party service providers who help us operate TradeHub, such as cloud storage providers, data analytics companies, and payment processors. We will only share your information with these providers to the extent necessary to perform their services.

We may also disclose your information if required by law, to protect our rights, or in the event of a business transfer.

Data Retention

We may retain your personal data for as long as your account is active or as needed to provide you with services. We may also retain your data for legal or compliance purposes.

Your Data Rights

You have several rights regarding your personal data under the GDPR:

  • Right to Access: You have the right to request a copy of your personal data.
  • Right to Rectification: You have the right to request that we correct any inaccurate information about you.
  • Right to Erasure: You have the right to request that we delete your personal data.
  • Right to Restriction of Processing: You have the right to restrict the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data for marketing purposes.

To exercise your rights, please contact us at [insert email address or other contact method].

Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Children's Privacy

TradeHub is not intended for children under 18. We do not knowingly collect personal data from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tradehub.com